Senior Practice Management Manager (IP)

New York, San Francisco, Silicon Valley, Seattle, DC, Santa Monica

Summary

The Senior Practice Management Manager (IP) is primarily responsible for providing support to our attorneys with workflow and career development at the firm. This individual will play an active role in the development and implementation of key practice group initiatives and support the retention and development of our associates. This position can be based in any of our U.S. offices.

Description

Attorney Development

• Serve as a knowledgeable and trusted resource to associates.
• Lead the coordination and implementation of practice specific formal training programs for attorneys and consult with the Legal Training team for support.
• Oversee the mentorship and development of attorneys, conduct associate check-ins, and work with support departments to support the associate development process.
• Follow associate developmental priorities closely to ensure goals are consistently being met.

Workload Support and Practice Management

• Serve as a first point of contact for associates and partners on workflow and time management, including leading cross practice collaboration discussions.
• Work closely with practice area leaders to manage work allocation and utilization within the free-market workflow system.
• Manage orientation and integration support for lateral associates, agents, and tech advisors.
• Lead departure workstreams for lawyers, agents, and tech advisors.
• Assist in developing substantive agendas and presentations for practice group, subgroup meetings and other industry meetings.
• Review and approve all Attorney Training Account requests, and manage data closely to identify any potential performance issues.
• Ability to travel to other firm offices for in-person engagement.
• Assist with the oversight of junior practice management staff members.

Practice Group Strategic Support

• Evaluate practice group needs on an ongoing basis, identify gaps in associate resources, and support recruiting team efforts.
• Collaborate with our diversity, equity, and inclusion (DEI) experts and practice group leaders to further the firm’s and our practice groups’ DEI goals through work allocation and opportunities.
• Partner with peer departments (Business Development, Legal Personnel, Recruiting, Finance, Knowledge Management etc.) on various strategic practice group projects.
• Encourage teamwork, mentorship, and communications by ensuring regular Practice Area gatherings, team-building, and virtual events to create cohesion and build morale.
• Track budget for all practice group events.
• Collaborate with Practice Area Leaders to develop practice group business strategies; oversee execution of and progress on practice group strategic initiatives; ensure that practice initiatives are in line with the firm’s goals and objectives of the strategic plan and the firm strategic plan
• Work closely with the Director of IP and Regulatory, Practice Area Leads and other partners to achieve various strategic priorities.
• Develop and implement processes to support practice areas and practice groups.

Requirements

• Sound judgment and extreme discretion with respect to confidential and sensitive information.
• Strong emotional intelligence and ability to influence and guide others in a fast-paced client service industry.
• Awareness and understanding of business process improvement processes and best practices.
• Excellent interpersonal skills, service mentality and ability to build relationships.
• Excellent oral and written communication skills; skilled at having candid conversations in a diplomatic and professional manner, with focus on building support and understanding.
• Strong data analytics skills to assess a range of metrics and presents data in an effective manner for senior leaders.
• Strong organizational skills.
• Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
• Ability to provide quality and efficient client service to both internal and external clients.
• Ability to travel to other firm offices for in-person engagement.
• Proficiency in Word, Excel, Smartsheet, Outlook, and PowerPoint and the ability to quickly learn and utilize additional software.

The ideal candidate will have 7+ years of practice management experience or intellectual property management experience.  Must have experience in leading high-functioning teams and working with senior management professionals to make a demonstrated impact on talent development. Bachelor’s degree required, JD, MBA or other advanced degrees are a plus.

Benefits and Compensation

The firm believes that our partners and employees are our most important asset. Helping you and your families achieve and maintain good health – physical, emotional, and financial – is the reason we offer a comprehensive benefit program. We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health Savings Accounts, Flexible Spending Accounts, and Wellbeing.

The anticipated range for this position is:

$172,000 – $233,500