Manager of Office and Guest Services
New York, NY
The Manager of Office and Guest Services oversees the maintenance and management of our facilities and reception team to ensure a safe, efficient, and productive work environment.
Responsibilities
- Overseeing the maintenance and management of the firm’s office space including the planning, coordination, and execution of all building operations, maintenance activities, facility improvement projects, and office services
- Coordinating maintenance schedules, procedures, and protocols to ensure optimal functioning of all facilities
- Coordinating repairs, renovations, and equipment installations as needed, ensuring minimal disruption to daily operations.
- Overseeing office services, including mailroom operations, office supplies procurement, janitorial services, and other administrative functions.
- Managing relationships with vendors and service providers to ensure timely and cost-effective delivery of office services.
- Ensure compliance with local, state, and federal regulations related to building codes, safety standards, and environmental regulations.
- Manage office buildouts, relocations, expansions, and consolidation of work areas, ensuring efficient use of space and resources in coordination with the Builders/Architects and sub-contractors of trades such as Mechanical, Electrical, Plumbing, Telecom, AV, Network, Security, HVAC, etc.
- Managing reception area operations, ensuring a professional and welcoming environment for visitors and employees.
- Supervising reception staff, providing guidance on guest services and administrative support.
- Supervise and mentor facilities staff, reception, contractors, and vendors, ensuring high-quality work and adherence to safety protocols.
- Coordinating across departments including IT, Administrative Support, to develop and maintain best reception and facilities best practices.
Requirements
- Bachelor’s degree
- Proven experience in facilities management or a related field, with a strong understanding of building systems, maintenance, office services, and reception management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in facility management software and MS Office Suite.
- Strong problem-solving abilities and attention to detail.
This is an exempt position and the annual salary range for this role is $150,000 to $175,000 commensurate with experience. This salary range reflects estimated base salary. Total cash compensation will be higher when factoring in year-end bonus and benefits.
#LI-Hybrid
Job Type: Full-time, Hybrid
Salary: $150,000 to $175,000 based on experience
Date Active: 5.7.2024
Exempt/Not Exempt: Exempt