Research Coordinator

Washington DC, New York, San Francisco, Silicon Valley or LA

Summary
The Research Services Department has an opening for a Research Coordinator to join our energetic, creative, and service-oriented global team. This position can be located in our Washington, DC, New York, San Francisco, Silicon Valley, or Los Angeles offices. The Research Coordinator works as part of a firm-wide team to support the information needs of attorneys and other timekeepers, management and administrative staff. The Research Coordinator handles the department’s on-demand reference and document delivery requests using internal and external resources to ensure cost-efficiency.

Responsibilities

• Performing on demand reference and document research services across a wide range of subject areas using a variety of print and electronic resources, including free and fee-based databases and websites.
• Actively participating in department and other internal firm meetings.
• Promoting the services of the Department firm-wide.
• Participating in, or leading, special projects as assigned.

Requirements

• Bachelor’s degree required. Enrollment in an MLS program at an ALA accredited school is a plus.
• A minimum of one year of experience providing on demand reference in a law library. Law firm experience is strongly preferred.
• Basic knowledge of research methodology, print and electronic resources and tools in the areas of law relevant to the Firm’s practice.
• Ability to make cost-effective use of a wide range of free and fee-based resources, such as Westlaw, Lexis Advance and Bloomberg BNA to conduct basic research and retrieve documents.
• Familiarity with library and law firm technologies, including software and products used for communication, research and knowledge sharing.
• Comfortable using Microsoft Office applications, especially Word, Outlook, and Excel.
• Strong oral and written communication skills.
• Self-motivated, resourceful, creative and highly organized individual with strong attention to detail.
• Strong customer service orientation and a positive, team-oriented attitude.
• Excellent interpersonal skills, with the ability to forge relationships with management, colleagues and a diverse clientele.
• Effective work habits, including the ability to work under pressure and manage multiple priorities under deadlines.